WEEK 5: HEALTH TECH USERS

The coach perspective and the athlete's perspective needs to be considered.

Existing strategies:

- Tangible interaction elements: feedback, attention, status

- User experience map and the coach, user and environment

- Creating user needs

- Usability knowledge

One size fits all? Are all athletes the same? Customisation?

- Adjustable, different options, unisex aesthetics

The health gadgets that I use, do they actually work? Do I bother to use them? Do they really help achieve fitness goals on just the surface level?

Different health tech users

Tech reliant- motivation through tech, cannot self manage without the tech, loyal to a program

Tech aware- awareness, new tech is cool, they like to track, can self manage their health, tech helps them achieve their goals but not necessary

Health conscious- specific tech, already active, may use some tracking, unlikely to engage in a program for long, gets easily bored with tech.

Engagement

-perception of the quality of their experience

-desire to use it longer and more regularly

-ability to share and compare

Most users drop the tech after a week, how can we keep reengaging them?

Transition from novice to expert- can be too basic and not progress with them or too complex to use and user ends up confused, object needs to be customised to user's abilities and adapt for them

Our product needs to feature monitoring/ tracking of skill level i.e. coordination, agility, box-tag specific skills, fitness level (aerobic capacity, muscle endurance) and allow the data to be viewed by coach.

To keep them engaged, they will need to be able to visually see their progress and easily use the technology.